Support
How can we help?
Answers to common questions, and a real person when you need one.
Orders
Placing an order, payment and order changes.
Shipping
Delivery times across India and worldwide.
Returns
Damaged or incorrect items – we will make it right.
Products
Storage, usage and quality questions.
Gifting
Messages, corporate orders and custom boxes.
Export
Bulk, private label and trade enquiries.
FAQs
Frequently asked questions
Orders
How do I place an order?
Call us, or send an enquiry from any product page or the Support page with the spices or gift sets you would like. Our team will confirm availability, price and delivery details by phone, email or WhatsApp.
Which payment methods do you accept?
Once we confirm your order, we share the payment options with you – for example UPI or bank transfer within India, or a secure payment link for international orders.
Shipping
Do you ship outside India?
Yes. We ship worldwide. Delivery times and charges depend on the destination and order size – we will confirm them before you pay.
How long does delivery take within India?
Most orders are dispatched within 2 working days and arrive in 3–7 working days depending on your location.
Products
Are your spices whole or ground?
Sage sells whole spices only. Whole spices keep their natural oils and aroma far longer than ground powders. Grind or crush just before use.
How should I store my spices?
Keep them tightly closed in a cool, dry, dark place. Our jars and resealable pouches are designed to protect against light and moisture.
What does “premium export quality” mean?
It means we select, clean and grade our spices to the standard expected by international buyers: even size, rich colour, low moisture and no foreign matter.
Export & wholesale
Do you supply in bulk or for private label?
Yes. We supply importers, distributors, hotels and retailers in bulk and can pack under your brand. Use the export enquiry form with the spice, grade and quantity you need.
Can I get samples before a bulk order?
Yes, sample packs can be arranged for serious trade enquiries. Courier charges may apply for international samples.
Gifting
Can you add a personal message or our company logo?
Every gift set can carry a handwritten-style message card. For corporate orders we can add a logo sleeve or custom card – contact us with your quantity and timeline.
What is the minimum quantity for corporate gifting?
Corporate gifting starts from small quantities. Bulk pricing applies to larger orders – tell us your numbers and we will share options.
Good to know
Shipping & returns at a glance
- Orders within India are usually dispatched within 2 working days.
- International shipping is quoted per order, based on destination and weight.
- If anything arrives damaged or incorrect, tell us within 48 hours with a photo and we will replace it.
- Because spices are food products, opened items cannot be returned for hygiene reasons.
Read the full Shipping Policy and Refund Policy linked in the footer.
Write to us
Send us a message
- Registered officeLedge & Zo Holdings Private LimitedNagercoilTamil NaduIndiaGet directions
- Telephone04652-243177
- HoursMonday – Saturday, 9:30 am – 6:30 pm IST

